Air Conditioning

AC Repair in Burnaby, BC

When your air conditioner quits during a heat wave, you need it back the same week — not the next one. Our technicians diagnose and repair every major brand.

  • 4.8 on Google
  • Serving Burnaby since 1989
  • 0% financing for 12 months — OAC

Book this service

Tell us what you need in Burnaby and we'll come back to you the same business day.

Or call (604) 572-7944

AC Repair for Burnaby homes

Burnaby homes run their systems hard — winter lows around 0–3 °C and summer highs of 22–26 °C mean equipment here rarely gets a quiet season. Dense and vertical near Metrotown and Brentwood, with substantial stock of post-war bungalows and 1960s–80s homes through Capitol Hill, Burnaby Heights and Edmonds. That mix is why we carry parts for both older and current equipment on the van.

Summers here are not what they were. Since the 2021 heat dome, cooling has gone from a luxury to something most Lower Mainland homeowners want in place before July.

AC Repair by Northwind Heating in Burnaby, BC

When to call

Signs you need ac repair

  • The unit runs but the air coming out isn't cold
  • Short cycling — turning on and off every few minutes
  • Warm rooms upstairs while the main floor is fine
  • Grinding, squealing or rattling from the outdoor unit
  • Water pooling around the indoor coil or a tripped float switch
  • A breaker that trips every time the system starts

Recognise any of these? Call us at (604) 572-7944 — the sooner we look at it, the smaller the repair usually is.

Our process

How a repair call works

  1. You call, we book

    A person answers and gives you a real arrival window — not a nine-hour range.

  2. Full diagnostic

    We test the system rather than guessing from the symptom, so the fault we fix is the one you actually have.

  3. Price before work

    You get the cost and the options in plain language, and you decide before anything is opened up.

  4. Repair and verify

    We complete the repair, then run the system and confirm it performs the way it should before we leave.

Local knowledge

What we watch for in Burnaby

Mild and coastal, though Burnaby Mountain and Capitol Hill sit high enough to hold snow and run several degrees colder than the valley floor around Metrotown.

  • A large share of Burnaby work is in stratas. Exterior condenser placement, noise limits and building envelope penetrations all need strata sign-off — we've done this often enough to know what the councils ask for.
  • Older Capitol Hill and Heights homes commonly have no existing ductwork, which makes a ductless mini-split the practical route to cooling without tearing up finished ceilings.
  • Elevation matters here: a system sized for Metrotown may be short on capacity for a home partway up Burnaby Mountain.

The City of Burnaby issues mechanical and building permits; gas fitting is regulated by Technical Safety BC. Strata buildings may require separate approval, which we help coordinate.

Brands we install and service

  • Premier Dealer — furnaces, air conditioners and heat pumps.
  • Comfort Pro Dealer — ducted and ductless heat pumps.

Reviews

Trusted by Burnaby homeowners

Rated 4.8 on Google — read them all.

  • ★★★★★

    A+ customer service! We've used them on both residential and commercial buildings and they have been consistently reliable on every job.
    Jill S. · Google
  • ★★★★★

    They did an excellent job. Very happy with the immediate response and the quality of the repair — no upselling, just a straight answer.
    Mark T. · Google
  • ★★★★★

    Rank up there in the number one spot. Journeyman-level work, friendly crew, and they left the place cleaner than they found it.
    Robert H. · Google
  • ★★★★★

    I cannot recommend this company enough. Professional, timely, affordable — everything you want when you are dealing with something as important as your home's heating.
    Lindsay H. · Google
  • ★★★★★

    Our experience from installation to post-installation service has been amazing. The crew was tidy, on time, and walked us through the whole system before they left.
    Ashish S. · Google
  • ★★★★★

    Technician was great. Diagnosed the problem and fixed it the same visit. Awesome customer service from the first phone call.
    Bon. · Google

FAQ

AC Repair in Burnaby — common questions

How quickly can you get here?

During summer we prioritise no-cooling calls and aim for same or next-day attendance. Call us early in the day for the best chance of a same-day slot.

Do you repair brands you didn't install?

Yes. We service all major brands regardless of who installed the system.

Is it worth repairing an older air conditioner?

If the unit is over about 12 years old and the repair approaches half the cost of replacement, we'll tell you plainly that replacement is the better value — and show you the numbers rather than just asserting it.

Do you actually serve Burnaby?

Yes — Burnaby is a regular part of our service area. About 35 minutes from Surrey depending on bridge traffic. We cover Metrotown, Brentwood, Edmonds, Capitol Hill and the surrounding areas.

Is there anything specific about ac repair in Burnaby?

A large share of Burnaby work is in stratas. Exterior condenser placement, noise limits and building envelope penetrations all need strata sign-off — we've done this often enough to know what the councils ask for.

Do I need a permit in Burnaby?

The City of Burnaby issues mechanical and building permits; gas fitting is regulated by Technical Safety BC. Strata buildings may require separate approval, which we help coordinate.

Need ac repair in Burnaby?

Call us and speak to someone who can book you in. About 35 minutes from Surrey depending on bridge traffic.

Request a quote for ac repair in Burnaby

Tell us what you need and we’ll get back to you — usually the same business day.

Or call (604) 572-7944