4.8 on Google 0% financing for 12 months — OAC Monday – Friday, 8:00 AM – 4:30 PM
Northwind Heating, Cooling & Fireplace Showroom

Heat Pumps

Heat Pump Installation in Surrey, BC

A heat pump handles both heating and cooling from one system. Installed and sized correctly, it's the most efficient way to condition a Lower Mainland home.

Call (604) 572-7944 Get My Quote
  • 4.8 on Google
  • Serving Surrey since 1989
  • 0% financing for 12 months — OAC

Book this service

Tell us what you need in Surrey and we'll come back to you the same business day.

Or call (604) 572-7944

Heat Pump Installation for Surrey homes

Sizing a system for Surrey means designing against 1–4 °C winter lows and 22–26 °C summer highs — not a provincial average. A wide mix — 1970s–90s ranchers and two-storeys across Newton and Fleetwood, dense newer townhome and condo development in City Centre, and large modern homes in South Surrey and Cloverdale. We assess the house in front of us rather than working from a rule of thumb.

The Lower Mainland's mild winters are close to ideal for air-source heat pumps. They rarely face the sustained deep cold that limits performance elsewhere in Canada, which is why uptake here has been so rapid.

Heat Pump Installation by Northwind Heating in Surrey, BC

Our process

How installation works

  1. In-home assessment

    We measure the house rather than the old equipment — square footage, insulation, windows, orientation and layout.

  2. Load calculation

    Sizing comes from that assessment. Over-sizing is the single most common installation error and it costs you comfort and equipment life.

  3. Written quote

    Fixed pricing with the rebates you qualify for already applied, so you see the real number.

  4. Permitted installation

    We pull the municipal and gas permits, install to spec, and protect your floors while we work.

  5. Commissioning and walkthrough

    We test the system under load, balance it, and show you how to run it before we leave.

Local knowledge

What we watch for in Surrey

Cool, wet winters and summers that have grown noticeably hotter since the 2021 heat dome. Overnight lows rarely stay below freezing for long, which is exactly the profile an air-source heat pump handles well.

  • Surrey's rapid build-out means we work on everything from 50-year-old gravity furnaces to brand-new high-efficiency systems, sometimes on the same street.
  • Larger South Surrey and Cloverdale homes often need zoning or a second system to heat and cool evenly — a single undersized unit is the most common problem we're called to fix.
  • Townhome and condo work in City Centre usually needs strata approval before any exterior unit goes in; we prepare the documentation as part of the quote.

Mechanical and gas work in Surrey is permitted through the City of Surrey, and gas fitting is carried out under Technical Safety BC regulation. We pull the permits for our installations.

Save on your upgrade

Rebates & incentives you may qualify for

British Columbia has some of the most generous home-energy incentives in the country. We go through which ones you actually qualify for as part of the quote — and we handle the paperwork.

  • Up to $4,000

    BC Hydro Heat Pump Rebate

    BC Hydro

    Rebates toward a qualifying electric heat pump when replacing an existing heating system.

  • Up to $16,000

    CleanBC Energy Savings Program

    CleanBC / Better Homes BC

    Income-qualified support for energy-efficient home upgrades, including heat pump installation.

  • Up to $5,000

    CleanBC Electrical Service Upgrade

    Better Homes BC

    Offsets the cost of upgrading an electrical panel where it is required to support a new heat pump.

  • Up to $10,000

    FortisBC Dual Fuel Rebate

    FortisBC

    For pairing a high-efficiency gas furnace with an electric heat pump in a dual-fuel configuration.

  • Up to $15,000

    FortisBC Income-Qualified Dual Fuel

    FortisBC

    Enhanced dual-fuel rebate for households that meet income-qualification criteria.

Rebate amounts shown are program maximums and change periodically. Eligibility depends on your home, your equipment and in some cases your household income — we confirm current terms before you commit to anything.

Brands we install and service

  • Premier Dealer — furnaces, air conditioners and heat pumps.
  • Comfort Pro Dealer — ducted and ductless heat pumps.

Reviews

Trusted by Surrey homeowners

Rated 4.8 on Google — read them all.

  • ★★★★★

    I cannot recommend this company enough. Professional, timely, affordable — everything you want when you are dealing with something as important as your home's heating.
    Lindsay H. · Google

  • ★★★★★

    Our experience from installation to post-installation service has been amazing. The crew was tidy, on time, and walked us through the whole system before they left.
    Ashish S. · Google

  • ★★★★★

    Technician was great. Diagnosed the problem and fixed it the same visit. Awesome customer service from the first phone call.
    Bon. · Google

  • ★★★★★

    A+ customer service! We've used them on both residential and commercial buildings and they have been consistently reliable on every job.
    Jill S. · Google

  • ★★★★★

    They did an excellent job. Very happy with the immediate response and the quality of the repair — no upselling, just a straight answer.
    Mark T. · Google

  • ★★★★★

    Rank up there in the number one spot. Journeyman-level work, friendly crew, and they left the place cleaner than they found it.
    Robert H. · Google

FAQ

Heat Pump Installation in Surrey — common questions

Do heat pumps work in BC winters?

Yes — well. Modern cold-climate units hold useful capacity well below freezing, and our coastal winters rarely test those limits. For colder inland areas we often recommend dual-fuel as a backstop.

Ducted or ductless?

If you have good existing ductwork, a ducted heat pump is usually the cleaner result. Without ducts, a ductless mini-split avoids major renovation.

What rebates apply?

Heat pumps attract the largest incentives in the province — BC Hydro, CleanBC and FortisBC programs. We confirm your eligibility before you commit.

Do you actually serve Surrey?

Yes — Surrey is a regular part of our service area. We're headquartered here — our showroom is on 64 Avenue and most Surrey calls are same-day. We cover City Centre / Whalley, Guildford, Fleetwood, Newton and the surrounding areas.

Is there anything specific about heat pump installation in Surrey?

Surrey's rapid build-out means we work on everything from 50-year-old gravity furnaces to brand-new high-efficiency systems, sometimes on the same street.

Do I need a permit in Surrey?

Mechanical and gas work in Surrey is permitted through the City of Surrey, and gas fitting is carried out under Technical Safety BC regulation. We pull the permits for our installations.

Other heat pumps services in Surrey

Heat Pump Installation in nearby cities

Need heat pump installation in Surrey?

Call us and speak to someone who can book you in. We're headquartered here — our showroom is on 64 Avenue and most Surrey calls are same-day.

(604) 572-7944 Get My Quote

Request a quote for heat pump installation in Surrey

Tell us what you need and we’ll get back to you — usually the same business day.

Or call (604) 572-7944