Services

Fireplace Services

Gas and electric fireplaces, inserts and service — from our Surrey showroom, where you can see them running.

Our Surrey showroom has working fireplaces on display. Choosing one from a photograph is guesswork; seeing the flame and feeling the heat is not.

Request Your Free Quote

Tell us what you need and we’ll get back to you — usually the same business day.

Or call (604) 572-7944

Fireplace services by Northwind Heating in Surrey, BC

What we do

Fireplace services we offer

Save on your upgrade

Rebates & incentives you may qualify for

British Columbia has some of the most generous home-energy incentives in the country. We go through which ones you actually qualify for as part of the quote — and we handle the paperwork.

  • Up to $150

    FortisBC Appliance Maintenance Rebate

    FortisBC

    Rebate toward routine maintenance on qualifying natural gas heating equipment.

Rebate amounts shown are program maximums and change periodically. Eligibility depends on your home, your equipment and in some cases your household income — we confirm current terms before you commit to anything.

Featured brands

  • Radiant gas fireplaces and inserts — designed and built in BC.
  • Gas fireplaces, inserts and outdoor fireplaces.
  • Contemporary and traditional gas fireplaces.
  • Gas, wood and pellet stoves and inserts.

Reviews

What our customers say

Rated 4.8 on Google — read them all.

  • ★★★★★

    I cannot recommend this company enough. Professional, timely, affordable — everything you want when you are dealing with something as important as your home's heating.
    Lindsay H. · Google
  • ★★★★★

    Our experience from installation to post-installation service has been amazing. The crew was tidy, on time, and walked us through the whole system before they left.
    Ashish S. · Google
  • ★★★★★

    Technician was great. Diagnosed the problem and fixed it the same visit. Awesome customer service from the first phone call.
    Bon. · Google
  • ★★★★★

    A+ customer service! We've used them on both residential and commercial buildings and they have been consistently reliable on every job.
    Jill S. · Google
  • ★★★★★

    They did an excellent job. Very happy with the immediate response and the quality of the repair — no upselling, just a straight answer.
    Mark T. · Google
  • ★★★★★

    Rank up there in the number one spot. Journeyman-level work, friendly crew, and they left the place cleaner than they found it.
    Robert H. · Google

FAQ

Fireplace — common questions

Can I put a fireplace anywhere in the house?

Mostly, though venting is the constraint. Direct-vent gas units are flexible; electric fireplaces need only a circuit, so they go almost anywhere.

Why won't my pilot light stay on?

Usually a failing thermocouple or thermopile, sometimes a dirty pilot assembly. Both are common and both are repairable.

Can I replace an old wood fireplace with gas?

Yes, that's one of the most common conversions we do. A gas insert fits into the existing masonry opening and is dramatically more efficient than an open wood fire.

How often should a gas fireplace be serviced?

Annually. Burners, pilot assemblies and venting all accumulate debris, and the safety check matters as much as the performance one.

Will an insert fit my existing fireplace?

Usually. We measure the opening and the flue, then match an insert to it. Our Surrey showroom has several running so you can compare before deciding.

Do gas fireplaces work in a power outage?

Many models do — millivolt ignition systems run without electricity. Worth asking about specifically if outages are a concern where you live.

Do electric fireplaces actually produce heat?

Yes, typically enough to take the chill off a room, though not to serve as primary heating for a whole home.

Need it sorted sooner rather than later?

Call us and speak to someone who can actually book you in — or send your details and we’ll come back to you the same business day.

Request a fireplace quote

Tell us what you need and we’ll get back to you — usually the same business day.

Or call (604) 572-7944