Fireplace
Fireplace Repair in Surrey, BC
Gas fireplace diagnostics and repair — pilot and ignition faults, thermocouples, valves, blowers, remotes and glass.
- 4.8 on Google
- Serving Surrey since 1989
- 0% financing for 12 months — OAC
Book this service
Tell us what you need in Surrey and we'll come back to you the same business day.
Fireplace Repair for Surrey homes
Surrey homes run their systems hard — winter lows around 1–4 °C and summer highs of 22–26 °C mean equipment here rarely gets a quiet season. A wide mix — 1970s–90s ranchers and two-storeys across Newton and Fleetwood, dense newer townhome and condo development in City Centre, and large modern homes in South Surrey and Cloverdale. That mix is why we carry parts for both older and current equipment on the van.
Our Surrey showroom has working fireplaces on display. Choosing one from a photograph is guesswork; seeing the flame and feeling the heat is not.
When to call
Signs you need fireplace repair
- The pilot light won't stay lit
- The fireplace won't ignite from the switch or remote
- Sooting or black residue on the glass
- A gas smell near the unit
- The blower is noisy or has stopped
- The flame looks lazy, yellow or uneven
Recognise any of these? Call us at (604) 572-7944 — the sooner we look at it, the smaller the repair usually is.
Our process
How a repair call works
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You call, we book
A person answers and gives you a real arrival window — not a nine-hour range.
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Full diagnostic
We test the system rather than guessing from the symptom, so the fault we fix is the one you actually have.
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Price before work
You get the cost and the options in plain language, and you decide before anything is opened up.
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Repair and verify
We complete the repair, then run the system and confirm it performs the way it should before we leave.
Local knowledge
What we watch for in Surrey
Cool, wet winters and summers that have grown noticeably hotter since the 2021 heat dome. Overnight lows rarely stay below freezing for long, which is exactly the profile an air-source heat pump handles well.
- Surrey's rapid build-out means we work on everything from 50-year-old gravity furnaces to brand-new high-efficiency systems, sometimes on the same street.
- Larger South Surrey and Cloverdale homes often need zoning or a second system to heat and cool evenly — a single undersized unit is the most common problem we're called to fix.
- Townhome and condo work in City Centre usually needs strata approval before any exterior unit goes in; we prepare the documentation as part of the quote.
Mechanical and gas work in Surrey is permitted through the City of Surrey, and gas fitting is carried out under Technical Safety BC regulation. We pull the permits for our installations.
Save on your upgrade
Rebates & incentives you may qualify for
British Columbia has some of the most generous home-energy incentives in the country. We go through which ones you actually qualify for as part of the quote — and we handle the paperwork.
Up to $150
FortisBC Appliance Maintenance Rebate
FortisBC
Rebate toward routine maintenance on qualifying natural gas heating equipment.
Rebate amounts shown are program maximums and change periodically. Eligibility depends on your home, your equipment and in some cases your household income — we confirm current terms before you commit to anything.
Brands we install and service
Radiant gas fireplaces and inserts — designed and built in BC.
Gas fireplaces, inserts and outdoor fireplaces.
Contemporary and traditional gas fireplaces.
Gas, wood and pellet stoves and inserts.
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★★★★★
I cannot recommend this company enough. Professional, timely, affordable — everything you want when you are dealing with something as important as your home's heating.
Lindsay H. · Google -
★★★★★
Our experience from installation to post-installation service has been amazing. The crew was tidy, on time, and walked us through the whole system before they left.
Ashish S. · Google -
★★★★★
Technician was great. Diagnosed the problem and fixed it the same visit. Awesome customer service from the first phone call.
Bon. · Google -
★★★★★
A+ customer service! We've used them on both residential and commercial buildings and they have been consistently reliable on every job.
Jill S. · Google -
★★★★★
They did an excellent job. Very happy with the immediate response and the quality of the repair — no upselling, just a straight answer.
Mark T. · Google -
★★★★★
Rank up there in the number one spot. Journeyman-level work, friendly crew, and they left the place cleaner than they found it.
Robert H. · Google
FAQ
Fireplace Repair in Surrey — common questions
Why won't my pilot light stay on?
Usually a failing thermocouple or thermopile, sometimes a dirty pilot assembly. Both are common and both are repairable.
Do you actually serve Surrey?
Yes — Surrey is a regular part of our service area. We're headquartered here — our showroom is on 64 Avenue and most Surrey calls are same-day. We cover City Centre / Whalley, Guildford, Fleetwood, Newton and the surrounding areas.
Is there anything specific about fireplace repair in Surrey?
Surrey's rapid build-out means we work on everything from 50-year-old gravity furnaces to brand-new high-efficiency systems, sometimes on the same street.
Do I need a permit in Surrey?
Mechanical and gas work in Surrey is permitted through the City of Surrey, and gas fitting is carried out under Technical Safety BC regulation. We pull the permits for our installations.
Other fireplace services in Surrey
Fireplace Repair in nearby cities
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- Fireplace Repair in Maple Ridge
- Fireplace Repair in Pitt Meadows
- Fireplace Repair in Port Coquitlam
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- Fireplace Repair in White Rock
Request a quote for fireplace repair in Surrey
Tell us what you need and we’ll get back to you — usually the same business day.