Services

Water Heaters Services

Tank, tankless, gas and electric water heaters — supplied, installed and serviced.

Water heating is typically the second-largest energy use in a home after space heating, and it's the one people only think about when it fails.

Request Your Free Quote

Tell us what you need and we’ll get back to you — usually the same business day.

Or call (604) 572-7944

Water Heaters services by Northwind Heating in Surrey, BC

What we do

Water Heaters services we offer

Service areas

Water Heaters across the Lower Mainland

Save on your upgrade

Rebates & incentives you may qualify for

British Columbia has some of the most generous home-energy incentives in the country. We go through which ones you actually qualify for as part of the quote — and we handle the paperwork.

  • Up to $150

    FortisBC Appliance Maintenance Rebate

    FortisBC

    Rebate toward routine maintenance on qualifying natural gas heating equipment.

Rebate amounts shown are program maximums and change periodically. Eligibility depends on your home, your equipment and in some cases your household income — we confirm current terms before you commit to anything.

Featured brands

  • Condensing tankless water heaters and combi boilers.
  • Tank water heaters, electric and gas.

Reviews

What our customers say

Rated 4.8 on Google — read them all.

  • ★★★★★

    I cannot recommend this company enough. Professional, timely, affordable — everything you want when you are dealing with something as important as your home's heating.
    Lindsay H. · Google
  • ★★★★★

    Our experience from installation to post-installation service has been amazing. The crew was tidy, on time, and walked us through the whole system before they left.
    Ashish S. · Google
  • ★★★★★

    Technician was great. Diagnosed the problem and fixed it the same visit. Awesome customer service from the first phone call.
    Bon. · Google
  • ★★★★★

    A+ customer service! We've used them on both residential and commercial buildings and they have been consistently reliable on every job.
    Jill S. · Google
  • ★★★★★

    They did an excellent job. Very happy with the immediate response and the quality of the repair — no upselling, just a straight answer.
    Mark T. · Google
  • ★★★★★

    Rank up there in the number one spot. Journeyman-level work, friendly crew, and they left the place cleaner than they found it.
    Robert H. · Google

FAQ

Water Heaters — common questions

Tank or tankless?

Tankless costs more up front but never runs out and lasts roughly twice as long. Tank units are cheaper to install and simpler to service. Household size and hot water habits decide it more than anything else.

There's water around my tank — is that urgent?

Treat it as urgent. A leaking tank is usually failing rather than fixable, and tanks tend to go from seeping to flooding without much warning. Shut off the water supply and call us.

How long do water heaters last?

Tank units 8–12 years; tankless commonly 20 or more with annual descaling.

Will it really never run out?

Correct, provided it's sized for your peak simultaneous demand. Under-sizing is the reason people occasionally report otherwise.

Are electric water heaters expensive to run?

In BC, electricity rates make them more competitive than in much of North America. For homes without a gas connection they're generally the sensible option.

What is a natural draft water heater?

One that vents combustion gases up a conventional flue using natural buoyancy, rather than a powered fan. Simple and reliable, but it needs a suitable existing chimney or vent.

Do you service tankless units?

Yes, including the annual descaling that manufacturers require to keep the warranty intact.

Need it sorted sooner rather than later?

Call us and speak to someone who can actually book you in — or send your details and we’ll come back to you the same business day.

Request a water heaters quote

Tell us what you need and we’ll get back to you — usually the same business day.

Or call (604) 572-7944