Fireplace
Fireplace Repair in Burnaby, BC
Gas fireplace diagnostics and repair — pilot and ignition faults, thermocouples, valves, blowers, remotes and glass.
- 4.8 on Google
- Serving Burnaby since 1989
- 0% financing for 12 months — OAC
Book this service
Tell us what you need in Burnaby and we'll come back to you the same business day.
Fireplace Repair for Burnaby homes
Burnaby homes run their systems hard — winter lows around 0–3 °C and summer highs of 22–26 °C mean equipment here rarely gets a quiet season. Dense and vertical near Metrotown and Brentwood, with substantial stock of post-war bungalows and 1960s–80s homes through Capitol Hill, Burnaby Heights and Edmonds. That mix is why we carry parts for both older and current equipment on the van.
Our Surrey showroom has working fireplaces on display. Choosing one from a photograph is guesswork; seeing the flame and feeling the heat is not.
When to call
Signs you need fireplace repair
- The pilot light won't stay lit
- The fireplace won't ignite from the switch or remote
- Sooting or black residue on the glass
- A gas smell near the unit
- The blower is noisy or has stopped
- The flame looks lazy, yellow or uneven
Recognise any of these? Call us at (604) 572-7944 — the sooner we look at it, the smaller the repair usually is.
Our process
How a repair call works
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You call, we book
A person answers and gives you a real arrival window — not a nine-hour range.
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Full diagnostic
We test the system rather than guessing from the symptom, so the fault we fix is the one you actually have.
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Price before work
You get the cost and the options in plain language, and you decide before anything is opened up.
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Repair and verify
We complete the repair, then run the system and confirm it performs the way it should before we leave.
Local knowledge
What we watch for in Burnaby
Mild and coastal, though Burnaby Mountain and Capitol Hill sit high enough to hold snow and run several degrees colder than the valley floor around Metrotown.
- A large share of Burnaby work is in stratas. Exterior condenser placement, noise limits and building envelope penetrations all need strata sign-off — we've done this often enough to know what the councils ask for.
- Older Capitol Hill and Heights homes commonly have no existing ductwork, which makes a ductless mini-split the practical route to cooling without tearing up finished ceilings.
- Elevation matters here: a system sized for Metrotown may be short on capacity for a home partway up Burnaby Mountain.
The City of Burnaby issues mechanical and building permits; gas fitting is regulated by Technical Safety BC. Strata buildings may require separate approval, which we help coordinate.
Save on your upgrade
Rebates & incentives you may qualify for
British Columbia has some of the most generous home-energy incentives in the country. We go through which ones you actually qualify for as part of the quote — and we handle the paperwork.
Up to $150
FortisBC Appliance Maintenance Rebate
FortisBC
Rebate toward routine maintenance on qualifying natural gas heating equipment.
Rebate amounts shown are program maximums and change periodically. Eligibility depends on your home, your equipment and in some cases your household income — we confirm current terms before you commit to anything.
Brands we install and service
Radiant gas fireplaces and inserts — designed and built in BC.
Gas fireplaces, inserts and outdoor fireplaces.
Contemporary and traditional gas fireplaces.
Gas, wood and pellet stoves and inserts.
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★★★★★
A+ customer service! We've used them on both residential and commercial buildings and they have been consistently reliable on every job.
Jill S. · Google -
★★★★★
They did an excellent job. Very happy with the immediate response and the quality of the repair — no upselling, just a straight answer.
Mark T. · Google -
★★★★★
Rank up there in the number one spot. Journeyman-level work, friendly crew, and they left the place cleaner than they found it.
Robert H. · Google -
★★★★★
I cannot recommend this company enough. Professional, timely, affordable — everything you want when you are dealing with something as important as your home's heating.
Lindsay H. · Google -
★★★★★
Our experience from installation to post-installation service has been amazing. The crew was tidy, on time, and walked us through the whole system before they left.
Ashish S. · Google -
★★★★★
Technician was great. Diagnosed the problem and fixed it the same visit. Awesome customer service from the first phone call.
Bon. · Google
FAQ
Fireplace Repair in Burnaby — common questions
Why won't my pilot light stay on?
Usually a failing thermocouple or thermopile, sometimes a dirty pilot assembly. Both are common and both are repairable.
Do you actually serve Burnaby?
Yes — Burnaby is a regular part of our service area. About 35 minutes from Surrey depending on bridge traffic. We cover Metrotown, Brentwood, Edmonds, Capitol Hill and the surrounding areas.
Is there anything specific about fireplace repair in Burnaby?
A large share of Burnaby work is in stratas. Exterior condenser placement, noise limits and building envelope penetrations all need strata sign-off — we've done this often enough to know what the councils ask for.
Do I need a permit in Burnaby?
The City of Burnaby issues mechanical and building permits; gas fitting is regulated by Technical Safety BC. Strata buildings may require separate approval, which we help coordinate.
Other fireplace services in Burnaby
Fireplace Repair in nearby cities
- Fireplace Repair in Surrey
- Fireplace Repair in Abbotsford
- Fireplace Repair in Aldergrove
- Fireplace Repair in Coquitlam
- Fireplace Repair in Delta
- Fireplace Repair in Langley
- Fireplace Repair in Maple Ridge
- Fireplace Repair in Pitt Meadows
- Fireplace Repair in Port Coquitlam
- Fireplace Repair in Port Moody
- Fireplace Repair in Richmond
- Fireplace Repair in White Rock
Request a quote for fireplace repair in Burnaby
Tell us what you need and we’ll get back to you — usually the same business day.