Fireplace

Fireplace Repair in Port Moody, BC

Gas fireplace diagnostics and repair — pilot and ignition faults, thermocouples, valves, blowers, remotes and glass.

  • 4.8 on Google
  • Serving Port Moody since 1989
  • 0% financing for 12 months — OAC

Book this service

Tell us what you need in Port Moody and we'll come back to you the same business day.

Or call (604) 572-7944

Fireplace Repair for Port Moody homes

Port Moody homes run their systems hard — winter lows around 0–3 °C and summer highs of 22–26 °C mean equipment here rarely gets a quiet season. A sharp split between older character homes in Moody Centre and College Park, hillside family homes on Heritage Mountain, and a dense band of newer condos and townhomes through Klahanie and Newport Village. That mix is why we carry parts for both older and current equipment on the van.

Our Surrey showroom has working fireplaces on display. Choosing one from a photograph is guesswork; seeing the flame and feeling the heat is not.

Fireplace Repair by Northwind Heating in Port Moody, BC

When to call

Signs you need fireplace repair

  • The pilot light won't stay lit
  • The fireplace won't ignite from the switch or remote
  • Sooting or black residue on the glass
  • A gas smell near the unit
  • The blower is noisy or has stopped
  • The flame looks lazy, yellow or uneven

Recognise any of these? Call us at (604) 572-7944 — the sooner we look at it, the smaller the repair usually is.

Our process

How a repair call works

  1. You call, we book

    A person answers and gives you a real arrival window — not a nine-hour range.

  2. Full diagnostic

    We test the system rather than guessing from the symptom, so the fault we fix is the one you actually have.

  3. Price before work

    You get the cost and the options in plain language, and you decide before anything is opened up.

  4. Repair and verify

    We complete the repair, then run the system and confirm it performs the way it should before we leave.

Local knowledge

What we watch for in Port Moody

Sitting at the head of Burrard Inlet, Port Moody is mild and damp at sea level while Heritage Mountain above it runs colder and holds snow longer.

  • The inlet setting means damp, salt-influenced air at sea level — outdoor equipment near the water benefits from coastal-rated coils.
  • Klahanie and Newport Village are almost entirely strata, so exterior unit approval and noise compliance are part of nearly every quote we write here.
  • Heritage Mountain homes need to be sized for their elevation, not for the conditions down at Moody Centre — the difference across that hill is significant.

Permits are issued by the City of Port Moody, with gas fitting regulated by Technical Safety BC. Strata approvals are coordinated separately, and we assist with that.

Save on your upgrade

Rebates & incentives you may qualify for

British Columbia has some of the most generous home-energy incentives in the country. We go through which ones you actually qualify for as part of the quote — and we handle the paperwork.

  • Up to $150

    FortisBC Appliance Maintenance Rebate

    FortisBC

    Rebate toward routine maintenance on qualifying natural gas heating equipment.

Rebate amounts shown are program maximums and change periodically. Eligibility depends on your home, your equipment and in some cases your household income — we confirm current terms before you commit to anything.

Brands we install and service

  • Radiant gas fireplaces and inserts — designed and built in BC.
  • Gas fireplaces, inserts and outdoor fireplaces.
  • Contemporary and traditional gas fireplaces.
  • Gas, wood and pellet stoves and inserts.

Reviews

Trusted by Port Moody homeowners

Rated 4.8 on Google — read them all.

  • ★★★★★

    They did an excellent job. Very happy with the immediate response and the quality of the repair — no upselling, just a straight answer.
    Mark T. · Google
  • ★★★★★

    Rank up there in the number one spot. Journeyman-level work, friendly crew, and they left the place cleaner than they found it.
    Robert H. · Google
  • ★★★★★

    I cannot recommend this company enough. Professional, timely, affordable — everything you want when you are dealing with something as important as your home's heating.
    Lindsay H. · Google
  • ★★★★★

    Our experience from installation to post-installation service has been amazing. The crew was tidy, on time, and walked us through the whole system before they left.
    Ashish S. · Google
  • ★★★★★

    Technician was great. Diagnosed the problem and fixed it the same visit. Awesome customer service from the first phone call.
    Bon. · Google
  • ★★★★★

    A+ customer service! We've used them on both residential and commercial buildings and they have been consistently reliable on every job.
    Jill S. · Google

FAQ

Fireplace Repair in Port Moody — common questions

Why won't my pilot light stay on?

Usually a failing thermocouple or thermopile, sometimes a dirty pilot assembly. Both are common and both are repairable.

Do you actually serve Port Moody?

Yes — Port Moody is a regular part of our service area. About 45 minutes from our Surrey showroom. We cover Heritage Mountain, Klahanie, Newport Village, Moody Centre and the surrounding areas.

Is there anything specific about fireplace repair in Port Moody?

The inlet setting means damp, salt-influenced air at sea level — outdoor equipment near the water benefits from coastal-rated coils.

Do I need a permit in Port Moody?

Permits are issued by the City of Port Moody, with gas fitting regulated by Technical Safety BC. Strata approvals are coordinated separately, and we assist with that.

Need fireplace repair in Port Moody?

Call us and speak to someone who can book you in. About 45 minutes from our Surrey showroom.

Request a quote for fireplace repair in Port Moody

Tell us what you need and we’ll get back to you — usually the same business day.

Or call (604) 572-7944