4.8 on Google 0% financing for 12 months — OAC Monday – Friday, 8:00 AM – 4:30 PM
Northwind Heating, Cooling & Fireplace Showroom

Heat Pumps

Heat Pump Installation in Burnaby, BC

A heat pump handles both heating and cooling from one system. Installed and sized correctly, it's the most efficient way to condition a Lower Mainland home.

Call (604) 572-7944 Get My Quote
  • 4.8 on Google
  • Serving Burnaby since 1989
  • 0% financing for 12 months — OAC

Book this service

Tell us what you need in Burnaby and we'll come back to you the same business day.

Or call (604) 572-7944

Heat Pump Installation for Burnaby homes

Sizing a system for Burnaby means designing against 0–3 °C winter lows and 22–26 °C summer highs — not a provincial average. Dense and vertical near Metrotown and Brentwood, with substantial stock of post-war bungalows and 1960s–80s homes through Capitol Hill, Burnaby Heights and Edmonds. We assess the house in front of us rather than working from a rule of thumb.

The Lower Mainland's mild winters are close to ideal for air-source heat pumps. They rarely face the sustained deep cold that limits performance elsewhere in Canada, which is why uptake here has been so rapid.

Heat Pump Installation by Northwind Heating in Burnaby, BC

Our process

How installation works

  1. In-home assessment

    We measure the house rather than the old equipment — square footage, insulation, windows, orientation and layout.

  2. Load calculation

    Sizing comes from that assessment. Over-sizing is the single most common installation error and it costs you comfort and equipment life.

  3. Written quote

    Fixed pricing with the rebates you qualify for already applied, so you see the real number.

  4. Permitted installation

    We pull the municipal and gas permits, install to spec, and protect your floors while we work.

  5. Commissioning and walkthrough

    We test the system under load, balance it, and show you how to run it before we leave.

Local knowledge

What we watch for in Burnaby

Mild and coastal, though Burnaby Mountain and Capitol Hill sit high enough to hold snow and run several degrees colder than the valley floor around Metrotown.

  • A large share of Burnaby work is in stratas. Exterior condenser placement, noise limits and building envelope penetrations all need strata sign-off — we've done this often enough to know what the councils ask for.
  • Older Capitol Hill and Heights homes commonly have no existing ductwork, which makes a ductless mini-split the practical route to cooling without tearing up finished ceilings.
  • Elevation matters here: a system sized for Metrotown may be short on capacity for a home partway up Burnaby Mountain.

The City of Burnaby issues mechanical and building permits; gas fitting is regulated by Technical Safety BC. Strata buildings may require separate approval, which we help coordinate.

Save on your upgrade

Rebates & incentives you may qualify for

British Columbia has some of the most generous home-energy incentives in the country. We go through which ones you actually qualify for as part of the quote — and we handle the paperwork.

  • Up to $4,000

    BC Hydro Heat Pump Rebate

    BC Hydro

    Rebates toward a qualifying electric heat pump when replacing an existing heating system.

  • Up to $16,000

    CleanBC Energy Savings Program

    CleanBC / Better Homes BC

    Income-qualified support for energy-efficient home upgrades, including heat pump installation.

  • Up to $5,000

    CleanBC Electrical Service Upgrade

    Better Homes BC

    Offsets the cost of upgrading an electrical panel where it is required to support a new heat pump.

  • Up to $10,000

    FortisBC Dual Fuel Rebate

    FortisBC

    For pairing a high-efficiency gas furnace with an electric heat pump in a dual-fuel configuration.

  • Up to $15,000

    FortisBC Income-Qualified Dual Fuel

    FortisBC

    Enhanced dual-fuel rebate for households that meet income-qualification criteria.

Rebate amounts shown are program maximums and change periodically. Eligibility depends on your home, your equipment and in some cases your household income — we confirm current terms before you commit to anything.

Brands we install and service

  • Premier Dealer — furnaces, air conditioners and heat pumps.
  • Comfort Pro Dealer — ducted and ductless heat pumps.

Reviews

Trusted by Burnaby homeowners

Rated 4.8 on Google — read them all.

  • ★★★★★

    A+ customer service! We've used them on both residential and commercial buildings and they have been consistently reliable on every job.
    Jill S. · Google

  • ★★★★★

    They did an excellent job. Very happy with the immediate response and the quality of the repair — no upselling, just a straight answer.
    Mark T. · Google

  • ★★★★★

    Rank up there in the number one spot. Journeyman-level work, friendly crew, and they left the place cleaner than they found it.
    Robert H. · Google

  • ★★★★★

    I cannot recommend this company enough. Professional, timely, affordable — everything you want when you are dealing with something as important as your home's heating.
    Lindsay H. · Google

  • ★★★★★

    Our experience from installation to post-installation service has been amazing. The crew was tidy, on time, and walked us through the whole system before they left.
    Ashish S. · Google

  • ★★★★★

    Technician was great. Diagnosed the problem and fixed it the same visit. Awesome customer service from the first phone call.
    Bon. · Google

FAQ

Heat Pump Installation in Burnaby — common questions

Do heat pumps work in BC winters?

Yes — well. Modern cold-climate units hold useful capacity well below freezing, and our coastal winters rarely test those limits. For colder inland areas we often recommend dual-fuel as a backstop.

Ducted or ductless?

If you have good existing ductwork, a ducted heat pump is usually the cleaner result. Without ducts, a ductless mini-split avoids major renovation.

What rebates apply?

Heat pumps attract the largest incentives in the province — BC Hydro, CleanBC and FortisBC programs. We confirm your eligibility before you commit.

Do you actually serve Burnaby?

Yes — Burnaby is a regular part of our service area. About 35 minutes from Surrey depending on bridge traffic. We cover Metrotown, Brentwood, Edmonds, Capitol Hill and the surrounding areas.

Is there anything specific about heat pump installation in Burnaby?

A large share of Burnaby work is in stratas. Exterior condenser placement, noise limits and building envelope penetrations all need strata sign-off — we've done this often enough to know what the councils ask for.

Do I need a permit in Burnaby?

The City of Burnaby issues mechanical and building permits; gas fitting is regulated by Technical Safety BC. Strata buildings may require separate approval, which we help coordinate.

Other heat pumps services in Burnaby

Heat Pump Installation in nearby cities

Need heat pump installation in Burnaby?

Call us and speak to someone who can book you in. About 35 minutes from Surrey depending on bridge traffic.

(604) 572-7944 Get My Quote

Request a quote for heat pump installation in Burnaby

Tell us what you need and we’ll get back to you — usually the same business day.

Or call (604) 572-7944