4.8 on Google 0% financing for 12 months — OAC Monday – Friday, 8:00 AM – 4:30 PM
Northwind Heating, Cooling & Fireplace Showroom

Heating

Furnace Repair in Burnaby, BC

A furnace that quits in January is not something to wait on. We diagnose and repair gas, electric and high-efficiency furnaces across every major brand.

Call (604) 572-7944 Get My Quote
  • 4.8 on Google
  • Serving Burnaby since 1989
  • 0% financing for 12 months — OAC

Book this service

Tell us what you need in Burnaby and we'll come back to you the same business day.

Or call (604) 572-7944

Furnace Repair for Burnaby homes

Burnaby homes run their systems hard — winter lows around 0–3 °C and summer highs of 22–26 °C mean equipment here rarely gets a quiet season. Dense and vertical near Metrotown and Brentwood, with substantial stock of post-war bungalows and 1960s–80s homes through Capitol Hill, Burnaby Heights and Edmonds. That mix is why we carry parts for both older and current equipment on the van.

Our winters are rarely severe, but they're long, damp and grey — and a heating system that struggles in November will be worse by February.

Furnace Repair by Northwind Heating in Burnaby, BC

When to call

Signs you need furnace repair

  • No heat, or air blowing noticeably cooler than the thermostat setting
  • The furnace starts then shuts down after a few minutes
  • Banging, booming or rattling on ignition
  • A yellow rather than blue burner flame
  • The blower runs constantly and never satisfies the thermostat
  • A burning or sooty smell when the system starts

Recognise any of these? Call us at (604) 572-7944 — the sooner we look at it, the smaller the repair usually is.

Our process

How a repair call works

  1. You call, we book

    A person answers and gives you a real arrival window — not a nine-hour range.

  2. Full diagnostic

    We test the system rather than guessing from the symptom, so the fault we fix is the one you actually have.

  3. Price before work

    You get the cost and the options in plain language, and you decide before anything is opened up.

  4. Repair and verify

    We complete the repair, then run the system and confirm it performs the way it should before we leave.

Local knowledge

What we watch for in Burnaby

Mild and coastal, though Burnaby Mountain and Capitol Hill sit high enough to hold snow and run several degrees colder than the valley floor around Metrotown.

  • A large share of Burnaby work is in stratas. Exterior condenser placement, noise limits and building envelope penetrations all need strata sign-off — we've done this often enough to know what the councils ask for.
  • Older Capitol Hill and Heights homes commonly have no existing ductwork, which makes a ductless mini-split the practical route to cooling without tearing up finished ceilings.
  • Elevation matters here: a system sized for Metrotown may be short on capacity for a home partway up Burnaby Mountain.

The City of Burnaby issues mechanical and building permits; gas fitting is regulated by Technical Safety BC. Strata buildings may require separate approval, which we help coordinate.

Save on your upgrade

Rebates & incentives you may qualify for

British Columbia has some of the most generous home-energy incentives in the country. We go through which ones you actually qualify for as part of the quote — and we handle the paperwork.

  • Up to $16,000

    CleanBC Energy Savings Program

    CleanBC / Better Homes BC

    Income-qualified support for energy-efficient home upgrades, including heat pump installation.

  • Up to $10,000

    FortisBC Dual Fuel Rebate

    FortisBC

    For pairing a high-efficiency gas furnace with an electric heat pump in a dual-fuel configuration.

  • Up to $15,000

    FortisBC Income-Qualified Dual Fuel

    FortisBC

    Enhanced dual-fuel rebate for households that meet income-qualification criteria.

  • Up to $150

    FortisBC Appliance Maintenance Rebate

    FortisBC

    Rebate toward routine maintenance on qualifying natural gas heating equipment.

Rebate amounts shown are program maximums and change periodically. Eligibility depends on your home, your equipment and in some cases your household income — we confirm current terms before you commit to anything.

Brands we install and service

  • Premier Dealer — furnaces, air conditioners and heat pumps.
  • Comfort Pro Dealer — ducted and ductless heat pumps.

Reviews

Trusted by Burnaby homeowners

Rated 4.8 on Google — read them all.

  • ★★★★★

    A+ customer service! We've used them on both residential and commercial buildings and they have been consistently reliable on every job.
    Jill S. · Google

  • ★★★★★

    They did an excellent job. Very happy with the immediate response and the quality of the repair — no upselling, just a straight answer.
    Mark T. · Google

  • ★★★★★

    Rank up there in the number one spot. Journeyman-level work, friendly crew, and they left the place cleaner than they found it.
    Robert H. · Google

  • ★★★★★

    I cannot recommend this company enough. Professional, timely, affordable — everything you want when you are dealing with something as important as your home's heating.
    Lindsay H. · Google

  • ★★★★★

    Our experience from installation to post-installation service has been amazing. The crew was tidy, on time, and walked us through the whole system before they left.
    Ashish S. · Google

  • ★★★★★

    Technician was great. Diagnosed the problem and fixed it the same visit. Awesome customer service from the first phone call.
    Bon. · Google

FAQ

Furnace Repair in Burnaby — common questions

Do you offer emergency furnace repair?

No-heat calls are our priority during the heating season. Phone us as early in the day as you can and we'll get you into the schedule.

My carbon monoxide alarm went off — what do I do?

Leave the house, then call the gas emergency line and 911 from outside. Do not restart the furnace. Once the property has been made safe, we can inspect the heat exchanger and venting.

Do you actually serve Burnaby?

Yes — Burnaby is a regular part of our service area. About 35 minutes from Surrey depending on bridge traffic. We cover Metrotown, Brentwood, Edmonds, Capitol Hill and the surrounding areas.

Is there anything specific about furnace repair in Burnaby?

A large share of Burnaby work is in stratas. Exterior condenser placement, noise limits and building envelope penetrations all need strata sign-off — we've done this often enough to know what the councils ask for.

Do I need a permit in Burnaby?

The City of Burnaby issues mechanical and building permits; gas fitting is regulated by Technical Safety BC. Strata buildings may require separate approval, which we help coordinate.

Other heating services in Burnaby

Furnace Repair in nearby cities

Need furnace repair in Burnaby?

Call us and speak to someone who can book you in. About 35 minutes from Surrey depending on bridge traffic.

(604) 572-7944 Get My Quote

Request a quote for furnace repair in Burnaby

Tell us what you need and we’ll get back to you — usually the same business day.

Or call (604) 572-7944