4.8 on Google 0% financing for 12 months — OAC Monday – Friday, 8:00 AM – 4:30 PM
Northwind Heating, Cooling & Fireplace Showroom

Heating

Furnace Repair in Richmond, BC

A furnace that quits in January is not something to wait on. We diagnose and repair gas, electric and high-efficiency furnaces across every major brand.

Call (604) 572-7944 Get My Quote
  • 4.8 on Google
  • Serving Richmond since 1989
  • 0% financing for 12 months — OAC

Book this service

Tell us what you need in Richmond and we'll come back to you the same business day.

Or call (604) 572-7944

Furnace Repair for Richmond homes

Richmond homes run their systems hard — winter lows around 1–4 °C and summer highs of 21–25 °C mean equipment here rarely gets a quiet season. Extensive high-rise and townhome development through City Centre and Brighouse, 1970s–90s single-family homes across Broadmoor and Terra Nova, and heritage and newer homes in Steveston. That mix is why we carry parts for both older and current equipment on the van.

Our winters are rarely severe, but they're long, damp and grey — and a heating system that struggles in November will be worse by February.

Furnace Repair by Northwind Heating in Richmond, BC

When to call

Signs you need furnace repair

  • No heat, or air blowing noticeably cooler than the thermostat setting
  • The furnace starts then shuts down after a few minutes
  • Banging, booming or rattling on ignition
  • A yellow rather than blue burner flame
  • The blower runs constantly and never satisfies the thermostat
  • A burning or sooty smell when the system starts

Recognise any of these? Call us at (604) 572-7944 — the sooner we look at it, the smaller the repair usually is.

Our process

How a repair call works

  1. You call, we book

    A person answers and gives you a real arrival window — not a nine-hour range.

  2. Full diagnostic

    We test the system rather than guessing from the symptom, so the fault we fix is the one you actually have.

  3. Price before work

    You get the cost and the options in plain language, and you decide before anything is opened up.

  4. Repair and verify

    We complete the repair, then run the system and confirm it performs the way it should before we leave.

Local knowledge

What we watch for in Richmond

Built on the Fraser delta at close to sea level, Richmond is the mildest city we serve. Ocean influence keeps both extremes in check, but it comes with wind and salt air.

  • Richmond sits at or near sea level with a very high water table. Crawlspaces flood more readily here than anywhere else we work, so furnace and ductwork placement has to account for it.
  • Steveston and western Richmond get direct salt exposure off the Strait — coastal-rated outdoor equipment is not an upsell here, it's what makes the warranty hold.
  • City Centre's tower density means most work is strata-governed, with restrictions on exterior penetrations and balcony equipment that shape what's actually installable.

The City of Richmond issues mechanical and building permits, and gas fitting is regulated by Technical Safety BC. We manage permitting and strata documentation.

Save on your upgrade

Rebates & incentives you may qualify for

British Columbia has some of the most generous home-energy incentives in the country. We go through which ones you actually qualify for as part of the quote — and we handle the paperwork.

  • Up to $16,000

    CleanBC Energy Savings Program

    CleanBC / Better Homes BC

    Income-qualified support for energy-efficient home upgrades, including heat pump installation.

  • Up to $10,000

    FortisBC Dual Fuel Rebate

    FortisBC

    For pairing a high-efficiency gas furnace with an electric heat pump in a dual-fuel configuration.

  • Up to $15,000

    FortisBC Income-Qualified Dual Fuel

    FortisBC

    Enhanced dual-fuel rebate for households that meet income-qualification criteria.

  • Up to $150

    FortisBC Appliance Maintenance Rebate

    FortisBC

    Rebate toward routine maintenance on qualifying natural gas heating equipment.

Rebate amounts shown are program maximums and change periodically. Eligibility depends on your home, your equipment and in some cases your household income — we confirm current terms before you commit to anything.

Brands we install and service

  • Premier Dealer — furnaces, air conditioners and heat pumps.
  • Comfort Pro Dealer — ducted and ductless heat pumps.

Reviews

Trusted by Richmond homeowners

Rated 4.8 on Google — read them all.

  • ★★★★★

    Rank up there in the number one spot. Journeyman-level work, friendly crew, and they left the place cleaner than they found it.
    Robert H. · Google

  • ★★★★★

    I cannot recommend this company enough. Professional, timely, affordable — everything you want when you are dealing with something as important as your home's heating.
    Lindsay H. · Google

  • ★★★★★

    Our experience from installation to post-installation service has been amazing. The crew was tidy, on time, and walked us through the whole system before they left.
    Ashish S. · Google

  • ★★★★★

    Technician was great. Diagnosed the problem and fixed it the same visit. Awesome customer service from the first phone call.
    Bon. · Google

  • ★★★★★

    A+ customer service! We've used them on both residential and commercial buildings and they have been consistently reliable on every job.
    Jill S. · Google

  • ★★★★★

    They did an excellent job. Very happy with the immediate response and the quality of the repair — no upselling, just a straight answer.
    Mark T. · Google

FAQ

Furnace Repair in Richmond — common questions

Do you offer emergency furnace repair?

No-heat calls are our priority during the heating season. Phone us as early in the day as you can and we'll get you into the schedule.

My carbon monoxide alarm went off — what do I do?

Leave the house, then call the gas emergency line and 911 from outside. Do not restart the furnace. Once the property has been made safe, we can inspect the heat exchanger and venting.

Do you actually serve Richmond?

Yes — Richmond is a regular part of our service area. Around 30 minutes from our Surrey showroom. We cover Steveston, Brighouse, Terra Nova, Hamilton and the surrounding areas.

Is there anything specific about furnace repair in Richmond?

Richmond sits at or near sea level with a very high water table. Crawlspaces flood more readily here than anywhere else we work, so furnace and ductwork placement has to account for it.

Do I need a permit in Richmond?

The City of Richmond issues mechanical and building permits, and gas fitting is regulated by Technical Safety BC. We manage permitting and strata documentation.

Other heating services in Richmond

Furnace Repair in nearby cities

Need furnace repair in Richmond?

Call us and speak to someone who can book you in. Around 30 minutes from our Surrey showroom.

(604) 572-7944 Get My Quote

Request a quote for furnace repair in Richmond

Tell us what you need and we’ll get back to you — usually the same business day.

Or call (604) 572-7944