4.8 on Google 0% financing for 12 months — OAC Monday – Friday, 8:00 AM – 4:30 PM
Northwind Heating, Cooling & Fireplace Showroom

Heating

Heating Repair in Richmond, BC

Whatever heats your home — furnace, heat pump, boiler or electric — we diagnose the fault and repair it properly rather than patching it.

Call (604) 572-7944 Get My Quote
  • 4.8 on Google
  • Serving Richmond since 1989
  • 0% financing for 12 months — OAC

Book this service

Tell us what you need in Richmond and we'll come back to you the same business day.

Or call (604) 572-7944

Heating Repair for Richmond homes

Richmond homes run their systems hard — winter lows around 1–4 °C and summer highs of 21–25 °C mean equipment here rarely gets a quiet season. Extensive high-rise and townhome development through City Centre and Brighouse, 1970s–90s single-family homes across Broadmoor and Terra Nova, and heritage and newer homes in Steveston. That mix is why we carry parts for both older and current equipment on the van.

Our winters are rarely severe, but they're long, damp and grey — and a heating system that struggles in November will be worse by February.

Heating Repair by Northwind Heating in Richmond, BC

When to call

Signs you need heating repair

  • Rooms that never reach the thermostat setting
  • Heat that cuts out intermittently
  • A sharp, unexplained jump in your heating bill
  • Unfamiliar noises when the system cycles
  • Cold spots in parts of the house that used to be fine

Recognise any of these? Call us at (604) 572-7944 — the sooner we look at it, the smaller the repair usually is.

Our process

How a repair call works

  1. You call, we book

    A person answers and gives you a real arrival window — not a nine-hour range.

  2. Full diagnostic

    We test the system rather than guessing from the symptom, so the fault we fix is the one you actually have.

  3. Price before work

    You get the cost and the options in plain language, and you decide before anything is opened up.

  4. Repair and verify

    We complete the repair, then run the system and confirm it performs the way it should before we leave.

Local knowledge

What we watch for in Richmond

Built on the Fraser delta at close to sea level, Richmond is the mildest city we serve. Ocean influence keeps both extremes in check, but it comes with wind and salt air.

  • Richmond sits at or near sea level with a very high water table. Crawlspaces flood more readily here than anywhere else we work, so furnace and ductwork placement has to account for it.
  • Steveston and western Richmond get direct salt exposure off the Strait — coastal-rated outdoor equipment is not an upsell here, it's what makes the warranty hold.
  • City Centre's tower density means most work is strata-governed, with restrictions on exterior penetrations and balcony equipment that shape what's actually installable.

The City of Richmond issues mechanical and building permits, and gas fitting is regulated by Technical Safety BC. We manage permitting and strata documentation.

Save on your upgrade

Rebates & incentives you may qualify for

British Columbia has some of the most generous home-energy incentives in the country. We go through which ones you actually qualify for as part of the quote — and we handle the paperwork.

  • Up to $16,000

    CleanBC Energy Savings Program

    CleanBC / Better Homes BC

    Income-qualified support for energy-efficient home upgrades, including heat pump installation.

  • Up to $10,000

    FortisBC Dual Fuel Rebate

    FortisBC

    For pairing a high-efficiency gas furnace with an electric heat pump in a dual-fuel configuration.

  • Up to $15,000

    FortisBC Income-Qualified Dual Fuel

    FortisBC

    Enhanced dual-fuel rebate for households that meet income-qualification criteria.

  • Up to $150

    FortisBC Appliance Maintenance Rebate

    FortisBC

    Rebate toward routine maintenance on qualifying natural gas heating equipment.

Rebate amounts shown are program maximums and change periodically. Eligibility depends on your home, your equipment and in some cases your household income — we confirm current terms before you commit to anything.

Brands we install and service

  • Premier Dealer — furnaces, air conditioners and heat pumps.
  • Comfort Pro Dealer — ducted and ductless heat pumps.

Reviews

Trusted by Richmond homeowners

Rated 4.8 on Google — read them all.

  • ★★★★★

    Rank up there in the number one spot. Journeyman-level work, friendly crew, and they left the place cleaner than they found it.
    Robert H. · Google

  • ★★★★★

    I cannot recommend this company enough. Professional, timely, affordable — everything you want when you are dealing with something as important as your home's heating.
    Lindsay H. · Google

  • ★★★★★

    Our experience from installation to post-installation service has been amazing. The crew was tidy, on time, and walked us through the whole system before they left.
    Ashish S. · Google

  • ★★★★★

    Technician was great. Diagnosed the problem and fixed it the same visit. Awesome customer service from the first phone call.
    Bon. · Google

  • ★★★★★

    A+ customer service! We've used them on both residential and commercial buildings and they have been consistently reliable on every job.
    Jill S. · Google

  • ★★★★★

    They did an excellent job. Very happy with the immediate response and the quality of the repair — no upselling, just a straight answer.
    Mark T. · Google

FAQ

Heating Repair in Richmond — common questions

Do you work on boilers and hydronic systems?

Yes, alongside forced-air furnaces, heat pumps and electric heating.

Do you actually serve Richmond?

Yes — Richmond is a regular part of our service area. Around 30 minutes from our Surrey showroom. We cover Steveston, Brighouse, Terra Nova, Hamilton and the surrounding areas.

Is there anything specific about heating repair in Richmond?

Richmond sits at or near sea level with a very high water table. Crawlspaces flood more readily here than anywhere else we work, so furnace and ductwork placement has to account for it.

Do I need a permit in Richmond?

The City of Richmond issues mechanical and building permits, and gas fitting is regulated by Technical Safety BC. We manage permitting and strata documentation.

Other heating services in Richmond

Heating Repair in nearby cities

Need heating repair in Richmond?

Call us and speak to someone who can book you in. Around 30 minutes from our Surrey showroom.

(604) 572-7944 Get My Quote

Request a quote for heating repair in Richmond

Tell us what you need and we’ll get back to you — usually the same business day.

Or call (604) 572-7944