Water Heaters

Hot Water Services in Surrey, BC

Complete hot water support — installation, repair, replacement, descaling and annual maintenance for every type of water heater.

Call (604) 572-7944 Get My Quote

4.8 on Google
Serving Surrey since 1989
0% financing for 12 months — OAC

Book this service

Tell us what you need in Surrey and we'll come back to you the same business day.

Hot Water Services for Surrey homes

A wide mix — 1970s–90s ranchers and two-storeys across Newton and Fleetwood, dense newer townhome and condo development in City Centre, and large modern homes in South Surrey and Cloverdale. With winter lows near 1–4 °C and summers reaching 22–26 °C, we see the full range of what Surrey equipment has to cope with.

Water heating is typically the second-largest energy use in a home after space heating, and it's the one people only think about when it fails.

Hot Water Services by Northwind Heating in Surrey, BC

Our process

What to expect

Straight answers

We explain what we found and what your options are without dressing it up.
Pricing up front

You approve the cost before work starts. No surprises added at the end.
All brands

We service every major manufacturer regardless of who installed the system originally.
Work that holds

Licensed, insured technicians and a warranty on what we do.

Local knowledge

What we watch for in Surrey

Cool, wet winters and summers that have grown noticeably hotter since the 2021 heat dome. Overnight lows rarely stay below freezing for long, which is exactly the profile an air-source heat pump handles well.

Surrey's rapid build-out means we work on everything from 50-year-old gravity furnaces to brand-new high-efficiency systems, sometimes on the same street.
Larger South Surrey and Cloverdale homes often need zoning or a second system to heat and cool evenly — a single undersized unit is the most common problem we're called to fix.
Townhome and condo work in City Centre usually needs strata approval before any exterior unit goes in; we prepare the documentation as part of the quote.

Mechanical and gas work in Surrey is permitted through the City of Surrey, and gas fitting is carried out under Technical Safety BC regulation. We pull the permits for our installations.

Save on your upgrade

Rebates & incentives you may qualify for

British Columbia has some of the most generous home-energy incentives in the country. We go through which ones you actually qualify for as part of the quote — and we handle the paperwork.

Up to $150
FortisBC Appliance Maintenance Rebate
FortisBC
Rebate toward routine maintenance on qualifying natural gas heating equipment.

Rebate amounts shown are program maximums and change periodically. Eligibility depends on your home, your equipment and in some cases your household income — we confirm current terms before you commit to anything.

Brands we install and service

Condensing tankless water heaters and combi boilers.
Tank water heaters, electric and gas.

Reviews

Trusted by Surrey homeowners

Rated 4.8 on Google — read them all.

★★★★★

I cannot recommend this company enough. Professional, timely, affordable — everything you want when you are dealing with something as important as your home's heating.
Lindsay H. · Google
★★★★★

Our experience from installation to post-installation service has been amazing. The crew was tidy, on time, and walked us through the whole system before they left.
Ashish S. · Google
★★★★★

Technician was great. Diagnosed the problem and fixed it the same visit. Awesome customer service from the first phone call.
Bon. · Google
★★★★★

A+ customer service! We've used them on both residential and commercial buildings and they have been consistently reliable on every job.
Jill S. · Google
★★★★★

They did an excellent job. Very happy with the immediate response and the quality of the repair — no upselling, just a straight answer.
Mark T. · Google
★★★★★

Rank up there in the number one spot. Journeyman-level work, friendly crew, and they left the place cleaner than they found it.
Robert H. · Google

FAQ

Hot Water Services in Surrey — common questions

Do you service tankless units?

Yes, including the annual descaling that manufacturers require to keep the warranty intact.

Do you actually serve Surrey?

Yes — Surrey is a regular part of our service area. We're headquartered here — our showroom is on 64 Avenue and most Surrey calls are same-day. We cover City Centre / Whalley, Guildford, Fleetwood, Newton and the surrounding areas.

Is there anything specific about hot water services in Surrey?

Surrey's rapid build-out means we work on everything from 50-year-old gravity furnaces to brand-new high-efficiency systems, sometimes on the same street.

Do I need a permit in Surrey?

Mechanical and gas work in Surrey is permitted through the City of Surrey, and gas fitting is carried out under Technical Safety BC regulation. We pull the permits for our installations.

Other water heaters services in Surrey

Hot Water Services in nearby cities

Need hot water services in Surrey?

Call us and speak to someone who can book you in. We're headquartered here — our showroom is on 64 Avenue and most Surrey calls are same-day.

(604) 572-7944 Get My Quote

Request a quote for hot water services in Surrey

Tell us what you need and we’ll get back to you — usually the same business day.