Water Heaters

Hot Water Services in Burnaby, BC

Complete hot water support — installation, repair, replacement, descaling and annual maintenance for every type of water heater.

Call (604) 572-7944 Get My Quote

4.8 on Google
Serving Burnaby since 1989
0% financing for 12 months — OAC

Book this service

Tell us what you need in Burnaby and we'll come back to you the same business day.

Hot Water Services for Burnaby homes

Dense and vertical near Metrotown and Brentwood, with substantial stock of post-war bungalows and 1960s–80s homes through Capitol Hill, Burnaby Heights and Edmonds. With winter lows near 0–3 °C and summers reaching 22–26 °C, we see the full range of what Burnaby equipment has to cope with.

Water heating is typically the second-largest energy use in a home after space heating, and it's the one people only think about when it fails.

Hot Water Services by Northwind Heating in Burnaby, BC

Our process

What to expect

Straight answers

We explain what we found and what your options are without dressing it up.
Pricing up front

You approve the cost before work starts. No surprises added at the end.
All brands

We service every major manufacturer regardless of who installed the system originally.
Work that holds

Licensed, insured technicians and a warranty on what we do.

Local knowledge

What we watch for in Burnaby

Mild and coastal, though Burnaby Mountain and Capitol Hill sit high enough to hold snow and run several degrees colder than the valley floor around Metrotown.

A large share of Burnaby work is in stratas. Exterior condenser placement, noise limits and building envelope penetrations all need strata sign-off — we've done this often enough to know what the councils ask for.
Older Capitol Hill and Heights homes commonly have no existing ductwork, which makes a ductless mini-split the practical route to cooling without tearing up finished ceilings.
Elevation matters here: a system sized for Metrotown may be short on capacity for a home partway up Burnaby Mountain.

The City of Burnaby issues mechanical and building permits; gas fitting is regulated by Technical Safety BC. Strata buildings may require separate approval, which we help coordinate.

Save on your upgrade

Rebates & incentives you may qualify for

British Columbia has some of the most generous home-energy incentives in the country. We go through which ones you actually qualify for as part of the quote — and we handle the paperwork.

Up to $150
FortisBC Appliance Maintenance Rebate
FortisBC
Rebate toward routine maintenance on qualifying natural gas heating equipment.

Rebate amounts shown are program maximums and change periodically. Eligibility depends on your home, your equipment and in some cases your household income — we confirm current terms before you commit to anything.

Brands we install and service

Condensing tankless water heaters and combi boilers.
Tank water heaters, electric and gas.

Reviews

Trusted by Burnaby homeowners

Rated 4.8 on Google — read them all.

★★★★★

A+ customer service! We've used them on both residential and commercial buildings and they have been consistently reliable on every job.
Jill S. · Google
★★★★★

They did an excellent job. Very happy with the immediate response and the quality of the repair — no upselling, just a straight answer.
Mark T. · Google
★★★★★

Rank up there in the number one spot. Journeyman-level work, friendly crew, and they left the place cleaner than they found it.
Robert H. · Google
★★★★★

I cannot recommend this company enough. Professional, timely, affordable — everything you want when you are dealing with something as important as your home's heating.
Lindsay H. · Google
★★★★★

Our experience from installation to post-installation service has been amazing. The crew was tidy, on time, and walked us through the whole system before they left.
Ashish S. · Google
★★★★★

Technician was great. Diagnosed the problem and fixed it the same visit. Awesome customer service from the first phone call.
Bon. · Google

FAQ

Hot Water Services in Burnaby — common questions

Do you service tankless units?

Yes, including the annual descaling that manufacturers require to keep the warranty intact.

Do you actually serve Burnaby?

Yes — Burnaby is a regular part of our service area. About 35 minutes from Surrey depending on bridge traffic. We cover Metrotown, Brentwood, Edmonds, Capitol Hill and the surrounding areas.

Is there anything specific about hot water services in Burnaby?

A large share of Burnaby work is in stratas. Exterior condenser placement, noise limits and building envelope penetrations all need strata sign-off — we've done this often enough to know what the councils ask for.

Do I need a permit in Burnaby?

The City of Burnaby issues mechanical and building permits; gas fitting is regulated by Technical Safety BC. Strata buildings may require separate approval, which we help coordinate.

Other water heaters services in Burnaby

Hot Water Services in nearby cities

Need hot water services in Burnaby?

Call us and speak to someone who can book you in. About 35 minutes from Surrey depending on bridge traffic.

(604) 572-7944 Get My Quote

Request a quote for hot water services in Burnaby

Tell us what you need and we’ll get back to you — usually the same business day.