Water Heaters
Water Heater Repair in Burnaby, BC
No hot water, not enough of it, or water where it shouldn't be — we diagnose and repair tank and tankless units of all brands.
- 4.8 on Google
- Serving Burnaby since 1989
- 0% financing for 12 months — OAC
Book this service
Tell us what you need in Burnaby and we'll come back to you the same business day.
Water Heater Repair for Burnaby homes
Burnaby homes run their systems hard — winter lows around 0–3 °C and summer highs of 22–26 °C mean equipment here rarely gets a quiet season. Dense and vertical near Metrotown and Brentwood, with substantial stock of post-war bungalows and 1960s–80s homes through Capitol Hill, Burnaby Heights and Edmonds. That mix is why we carry parts for both older and current equipment on the van.
Water heating is typically the second-largest energy use in a home after space heating, and it's the one people only think about when it fails.
When to call
Signs you need water heater repair
- No hot water at all
- Hot water that runs out much faster than it used to
- Water pooling around the base of the tank
- Rumbling or popping noises from the tank
- Rusty or discoloured hot water
- Error codes on a tankless unit's display
Recognise any of these? Call us at (604) 572-7944 — the sooner we look at it, the smaller the repair usually is.
Our process
How a repair call works
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You call, we book
A person answers and gives you a real arrival window — not a nine-hour range.
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Full diagnostic
We test the system rather than guessing from the symptom, so the fault we fix is the one you actually have.
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Price before work
You get the cost and the options in plain language, and you decide before anything is opened up.
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Repair and verify
We complete the repair, then run the system and confirm it performs the way it should before we leave.
Local knowledge
What we watch for in Burnaby
Mild and coastal, though Burnaby Mountain and Capitol Hill sit high enough to hold snow and run several degrees colder than the valley floor around Metrotown.
- A large share of Burnaby work is in stratas. Exterior condenser placement, noise limits and building envelope penetrations all need strata sign-off — we've done this often enough to know what the councils ask for.
- Older Capitol Hill and Heights homes commonly have no existing ductwork, which makes a ductless mini-split the practical route to cooling without tearing up finished ceilings.
- Elevation matters here: a system sized for Metrotown may be short on capacity for a home partway up Burnaby Mountain.
The City of Burnaby issues mechanical and building permits; gas fitting is regulated by Technical Safety BC. Strata buildings may require separate approval, which we help coordinate.
Save on your upgrade
Rebates & incentives you may qualify for
British Columbia has some of the most generous home-energy incentives in the country. We go through which ones you actually qualify for as part of the quote — and we handle the paperwork.
Up to $150
FortisBC Appliance Maintenance Rebate
FortisBC
Rebate toward routine maintenance on qualifying natural gas heating equipment.
Rebate amounts shown are program maximums and change periodically. Eligibility depends on your home, your equipment and in some cases your household income — we confirm current terms before you commit to anything.
Brands we install and service
Condensing tankless water heaters and combi boilers.
Tank water heaters, electric and gas.
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★★★★★
A+ customer service! We've used them on both residential and commercial buildings and they have been consistently reliable on every job.
Jill S. · Google -
★★★★★
They did an excellent job. Very happy with the immediate response and the quality of the repair — no upselling, just a straight answer.
Mark T. · Google -
★★★★★
Rank up there in the number one spot. Journeyman-level work, friendly crew, and they left the place cleaner than they found it.
Robert H. · Google -
★★★★★
I cannot recommend this company enough. Professional, timely, affordable — everything you want when you are dealing with something as important as your home's heating.
Lindsay H. · Google -
★★★★★
Our experience from installation to post-installation service has been amazing. The crew was tidy, on time, and walked us through the whole system before they left.
Ashish S. · Google -
★★★★★
Technician was great. Diagnosed the problem and fixed it the same visit. Awesome customer service from the first phone call.
Bon. · Google
FAQ
Water Heater Repair in Burnaby — common questions
There's water around my tank — is that urgent?
Treat it as urgent. A leaking tank is usually failing rather than fixable, and tanks tend to go from seeping to flooding without much warning. Shut off the water supply and call us.
Do you actually serve Burnaby?
Yes — Burnaby is a regular part of our service area. About 35 minutes from Surrey depending on bridge traffic. We cover Metrotown, Brentwood, Edmonds, Capitol Hill and the surrounding areas.
Is there anything specific about water heater repair in Burnaby?
A large share of Burnaby work is in stratas. Exterior condenser placement, noise limits and building envelope penetrations all need strata sign-off — we've done this often enough to know what the councils ask for.
Do I need a permit in Burnaby?
The City of Burnaby issues mechanical and building permits; gas fitting is regulated by Technical Safety BC. Strata buildings may require separate approval, which we help coordinate.
Other water heaters services in Burnaby
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Request a quote for water heater repair in Burnaby
Tell us what you need and we’ll get back to you — usually the same business day.