4.8 on Google 0% financing for 12 months — OAC Monday – Friday, 8:00 AM – 4:30 PM
Northwind Heating, Cooling & Fireplace Showroom

Heat Pumps

Heat Pump Repair in Langley, BC

Because a heat pump runs year-round, faults show up in either season. We diagnose and repair all major brands.

Call (604) 572-7944 Get My Quote
  • 4.8 on Google
  • Serving Langley since 1989
  • 0% financing for 12 months — OAC

Book this service

Tell us what you need in Langley and we'll come back to you the same business day.

Or call (604) 572-7944

Heat Pump Repair for Langley homes

Langley homes run their systems hard — winter lows around 0–3 °C and summer highs of 24–28 °C mean equipment here rarely gets a quiet season. One of the fastest-growing areas in the province. Dense new townhome and single-family construction across Willoughby, established 1980s–90s neighbourhoods in Walnut Grove and Murrayville, larger treed lots in Brookswood, and heritage properties in Fort Langley. That mix is why we carry parts for both older and current equipment on the van.

The Lower Mainland's mild winters are close to ideal for air-source heat pumps. They rarely face the sustained deep cold that limits performance elsewhere in Canada, which is why uptake here has been so rapid.

Heat Pump Repair by Northwind Heating in Langley, BC

When to call

Signs you need heat pump repair

  • The system runs but delivers neither useful heat nor cooling
  • The outdoor unit ices over and doesn't clear
  • Short cycling on and off
  • A noticeable jump in electricity use
  • The system stuck permanently in auxiliary or emergency heat
  • New rattling or grinding from the outdoor unit

Recognise any of these? Call us at (604) 572-7944 — the sooner we look at it, the smaller the repair usually is.

Our process

How a repair call works

  1. You call, we book

    A person answers and gives you a real arrival window — not a nine-hour range.

  2. Full diagnostic

    We test the system rather than guessing from the symptom, so the fault we fix is the one you actually have.

  3. Price before work

    You get the cost and the options in plain language, and you decide before anything is opened up.

  4. Repair and verify

    We complete the repair, then run the system and confirm it performs the way it should before we leave.

Local knowledge

What we watch for in Langley

Warmer summers than the coastal cities and slightly colder winter nights — Langley sits far enough inland that the ocean stops moderating the extremes.

  • Willoughby's new-construction townhomes are typically built tight and well-insulated, which means they are easy to over-size. We do a load calculation rather than matching whatever the builder installed.
  • Fort Langley's heritage homes need a light touch — ductless systems avoid the structural intrusion that ducting a character property would require.
  • Brookswood's larger, treed lots give us flexibility on condenser placement, which usually means a quieter result for the homeowner.

Depending on the address, permits are issued by either the City of Langley or the Township of Langley. Gas fitting is regulated by Technical Safety BC. We confirm which authority applies before we start.

Save on your upgrade

Rebates & incentives you may qualify for

British Columbia has some of the most generous home-energy incentives in the country. We go through which ones you actually qualify for as part of the quote — and we handle the paperwork.

  • Up to $4,000

    BC Hydro Heat Pump Rebate

    BC Hydro

    Rebates toward a qualifying electric heat pump when replacing an existing heating system.

  • Up to $16,000

    CleanBC Energy Savings Program

    CleanBC / Better Homes BC

    Income-qualified support for energy-efficient home upgrades, including heat pump installation.

  • Up to $5,000

    CleanBC Electrical Service Upgrade

    Better Homes BC

    Offsets the cost of upgrading an electrical panel where it is required to support a new heat pump.

  • Up to $10,000

    FortisBC Dual Fuel Rebate

    FortisBC

    For pairing a high-efficiency gas furnace with an electric heat pump in a dual-fuel configuration.

  • Up to $15,000

    FortisBC Income-Qualified Dual Fuel

    FortisBC

    Enhanced dual-fuel rebate for households that meet income-qualification criteria.

Rebate amounts shown are program maximums and change periodically. Eligibility depends on your home, your equipment and in some cases your household income — we confirm current terms before you commit to anything.

Brands we install and service

  • Premier Dealer — furnaces, air conditioners and heat pumps.
  • Comfort Pro Dealer — ducted and ductless heat pumps.

Reviews

Trusted by Langley homeowners

Rated 4.8 on Google — read them all.

  • ★★★★★

    I cannot recommend this company enough. Professional, timely, affordable — everything you want when you are dealing with something as important as your home's heating.
    Lindsay H. · Google

  • ★★★★★

    Our experience from installation to post-installation service has been amazing. The crew was tidy, on time, and walked us through the whole system before they left.
    Ashish S. · Google

  • ★★★★★

    Technician was great. Diagnosed the problem and fixed it the same visit. Awesome customer service from the first phone call.
    Bon. · Google

  • ★★★★★

    A+ customer service! We've used them on both residential and commercial buildings and they have been consistently reliable on every job.
    Jill S. · Google

  • ★★★★★

    They did an excellent job. Very happy with the immediate response and the quality of the repair — no upselling, just a straight answer.
    Mark T. · Google

  • ★★★★★

    Rank up there in the number one spot. Journeyman-level work, friendly crew, and they left the place cleaner than they found it.
    Robert H. · Google

FAQ

Heat Pump Repair in Langley — common questions

Why is my heat pump frozen over?

Some frost and an automatic defrost cycle is normal in winter. Ice that doesn't clear points at a defrost control, sensor or refrigerant fault — that one needs a technician.

Do you actually serve Langley?

Yes — Langley is a regular part of our service area. About 20 minutes east of our Surrey showroom. We cover Willoughby, Walnut Grove, Brookswood, Murrayville and the surrounding areas.

Is there anything specific about heat pump repair in Langley?

Willoughby's new-construction townhomes are typically built tight and well-insulated, which means they are easy to over-size. We do a load calculation rather than matching whatever the builder installed.

Do I need a permit in Langley?

Depending on the address, permits are issued by either the City of Langley or the Township of Langley. Gas fitting is regulated by Technical Safety BC. We confirm which authority applies before we start.

Other heat pumps services in Langley

Heat Pump Repair in nearby cities

Need heat pump repair in Langley?

Call us and speak to someone who can book you in. About 20 minutes east of our Surrey showroom.

(604) 572-7944 Get My Quote

Request a quote for heat pump repair in Langley

Tell us what you need and we’ll get back to you — usually the same business day.

Or call (604) 572-7944